Frequently Asked Questions (FAQ)
Shipping & Delivery
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Where do you ship?
We currently ship to physical addresses within the United States only. We do not offer international shipping at this time.
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How much does shipping cost?
We offer Free Standard Shipping on all U.S. orders, with no minimum purchase required.
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How long will it take to get my order?
Orders are processed within 1 business day. Transit time usually takes 2–4 business days. The total estimated delivery time is 3–5 business days.
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How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number so you can follow its progress online.
Orders & Payments
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What payment methods do you accept?
We accept Visa, Mastercard, American Express, Discover, PayPal, Apple Pay, Google Pay, and Shop Pay.
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What currency are prices listed in?
All prices on our site are listed and processed in U.S. Dollars (USD).
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When will my card be charged?
Your payment method is charged immediately at the time your order is placed.
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Can I cancel or change my order?
Because we process orders within 1 business day, please contact us immediately at support@veytro.store if you need to modify or cancel your order. Once an order has entered processing or shipped, changes may no longer be possible.
Support & Issues
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What if my package arrives damaged or is lost?
If tracking indicates delivery but you have not received your package, or if items arrive damaged, please contact us within 7 days at support@veytro.store so we can investigate with the carrier and assist you.
Contact Us
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How can I get in touch with customer service?
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Email: support@veytro.store
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Phone: +1 (689) 204-1200
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Address: 734 E 221st St, Bronx, NY 10467, United States
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Business Hours: Monday – Friday: 9:00 AM – 5:00 PM (EST)
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